Resources
Dare to Lead book and workbook by Brené Brown
Brown Brené. (2019). Dare to lead: Brave work, tough conversations, whole hearts. Random House.
Crucial Conversations by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler, Emily Gregory
Grenny, J., Patterson, K., McMillan, R., Switzler, A., & Gregory, E. (2022). Crucial conversations: Tools for talking when stakes are high. McGraw Hill.
The Micropedia of Microaggressions
Preparing for a Difficult Meeting
Never split the difference, by Chris Voss
Voss, C., & Raz, T. (2017). Never split the difference: Negotiating as if your life depends on it. Random House Business.
Getting to Yes, by Roger Fisher and William Ury
Fisher, R., & Ury, W. (2012). Getting to yes. Random House.
Acknolwledgements
This module was designed based on a workshop created by Alison Flynn, and improved in collaboration with Leah McMunn, Connor Bourgonje, and Gino DiLabio. LEAD team members provided vital advice. Many professionals were consulted during the courses creation, including professors with expertise in mediation (Ellen Zweibel), ombudspeople (Martine Conway at uOttawa), ombuds resources (see citations within the module), and the resources described above.
We are grateful to the many students who participated in pilot testing and early versions along the way–thank you!!!